Versione delle 10:40, 16 gen 2012

Introduction

neen.mail, neen's professional e-mail solution, is a service that delivers high levels of added value and has what it takes to provide quality and security in personal and corporate communications, eliminating the problems of viruses and spam. You can view your neen.mail mailbox in either of the following two ways:

View via webmail

You can read the e-mails you have received in your neen.mail inbox by choosing from 3 different webmail solutions (i.e. without downloading the e-mails onto your computer):

• Atmail (RECOMMENDED): a platform complete with Groupware, Calendaring and Push mail support for staff and partners.
• Horde: Webmail with Groupware, contacts and shared calendar.
• RoundCube: Webmail with simplified functionality. To access webmail, visit http://webmail.neen.it, click on the webmail program you prefer and then enter your username and password.

Remember:

Username: your username is your e-mail address, e.g. info@neen.it
Password: the password associated with your e-mail address.

Viewing e-mails on your own e-mail client

You can configure your e-mail account on your own computer.

This manual has been drafted to help you configure the neen.mail mailbox on the e-mail client that you habitually use.
Before getting started, we recommend that you print and store the details required for configuration, which you should have received by e-mail.

You can configure your e-mail account in two different ways: pop3 and IMAP.

What is the difference between pop3 and IMAP?

Both protocols allow a client to access, read and delete e-mails from a server, but there are a few differences between the two protocols.
With both protocols, the client downloads the e-mails directly onto the computer, either deleting them from the server in the process or retaining copies of the e-mails on the server, allowing them to be downloaded later onto other computers.

Here is a list of the characteristics of IMAP (which are not the same as those of POP3):

• Access to e-mails both online and offline With POP3, the client connects to download the new messages and then disconnects. With IMAP, the client stays connected and responds to the requests that the user makes via the interface – this makes it possible to save time if there are large messages.
• Multiple users can use the same mailbox The POP protocol assumes that a single client (user) is connected to a given mailbox (i.e. to the mailbox assigned to that user). In contrast, IMAP allows for simultaneous connections to the same mailbox, providing mechanisms to monitor the changes made by each user.
• Support for the accessing of the individual MIME parts of a message Most e-mails are sent in MIME format, which allows the message to have a tree structure in which each branch represents different content (headers, attachments or parts thereof, message in a given format, etc.). The IMAP protocol makes it possible to download a single MIME part or even sections of the parts, to give a preview of the message or to download a mail without its attached files.
• Support for attributes of the messages stored on the server Through the use of attributes, stored on the server and defined using the IMAP4 protocol, each client can track each message, in order to find out, for example, if it has been read or replied to.
• Access to multiple mailboxes on the server With the IMAP4 protocol, certain users can create, modify or delete mailboxes (normally associated with folders) on the server. In addition, this form of mailbox management makes it possible to have folders that are shared among different users.
• Option to conduct searches on the server IMAP4 makes it possible for the client to submit requests to the server about which messages meet given criteria in order, for example, to conduct searches on messages without having to download them all.
• Support for a mechanism for the definition of extensions IMAP is mainly used in large networks like those of major companies or universities, where users often hot-desk: with POP3, it would be necessary to download the messages every time you changed PC, whereas with IMAP you can choose to download only the new messages or access a specific message without having to download the others.

Details required for configuration

USERNAME: same as the e-mail address
PASSWORD POP3: pop.neen.it
SMTP: smtp.neen.it
IMAP: imap.neen.it
WEBMAIL: http://webmail.neen.it